I'm Building Museum Software

May 12, 2026 · 1 min read

I’ve been building a SaaS platform for small museums since May. I like going to museums, but I had no connection to the industry side. I just noticed that their software costs $20,000 to $100,000 a year and looks like it was designed in 2003. That felt like a problem worth solving.

I researched about a hundred small museums across the US. Their pain points were consistent: too expensive, too complicated, too old. So I built Pediment. Ticketing, member management, CRM, invoicing, donations, reporting. A full operations platform in one place. It’s a service-worker PWA so it works on spotty rural museum WiFi.

I built a product for an industry I’d never worked in. I saw a gap and I’m filling it. That’s the kind of thing you can do when your next move isn’t dictated by a quarterly review.